Frequently Asked Questions
All Your Tracking Questions, Answered Here.
What is a tracking number?
A tracking number is a unique ID number or code assigned to a package when it is shipped. It is used to track the package's progress from the sender to the recipient.
How long does it take for a tracking number to work?
It can take 24-48 hours for a new shipment's tracking information to appear in the carrier's system. Please check back after some time if it doesn't work immediately.
Why is my tracking information not updating?
Sometimes, there are delays in updates between scanning points. It could also be due to weekends or holidays. If it hasn't updated in several days, you may want to contact the carrier directly.